WELCOME TO MROMALLS.COM

FREQUENTLY ASKED QUESTIONS

Can you provide OEM or ODM service?

Yes, we have strong developing team to support OEM and ODM service. We can provide all kinds of customized services according to your request.

How long is your delivery time?

Generally it is within 3 working days after receiving the payment if the goods are in stock. Or it is 5-10 working days if the goods are not in stock, depending on order quantity.

How to choose suitable equipment ?

Tell us your work flow and requirements ,then we will recommend you suitable equipment according to yourrequirements, application experience and feedback from our clients.

The period, scope and condition of the warranty?

We offer I years warranty on the date of shipping. During the warranty time, beeause of manufacturingkquality problem, we offer replacement, maintenance service. The damage caused by the transportation problem shall be borne by the seller.

How te solve the problem of your equipment?

Please send us email of the problem, pictures or a small video will be much better. we will find the problem and tell you haw to solve it. If there is a broken, we will send you a new part and it is free in the warrant period.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS